Making IT work for you

Day 2 of the LIANZA Conference 2009 starts with the presentation by Warwick Grey and Corin Haines on “Making IT work for you”.

Warwick is up first. Talking about techologies Linking historical developments with his life
development of computers and television. media and entertainment from black and white to colour (remembers Christchurc Commonwealth games in COLOUR) 1st Colour sports event her saw live on TV.
Then talks about his first computer moving to first PC using DOS. Then Windows 3.1 and so now there is New windows - 2 toolbars. He then shows us a video of the personal computing revolution - do you remember your first computer? "Long live the 1980s" From something exciting to a tool, a commodity. Then in the 90s comes the exciting transformative period - extrordinary change in computing developments technology goals will change - 2000s create community, loyalty, self-help, capture experts, integrate channels HP collaboration with designers for their new netbooks Collaboration among people - multimedia. get connected to products and services - any solution delivered in real time across the internet. shared services
stored in the cloud. This session is sponsored by Datacom. Warwick is from HP
Corin is Discussing social networking. Corin starts talking about Twitter, demonstrating how he filmed a video yesterday, uploaded it then tweeted it during the session Demonstrating his mashup of National Library videos and out of copyright music on flickr.
summary - needs to make social and web tools easy, create feedback , engage custeomers where they are; develope internal ambassadors, partner with external social networks in your community; engage with people; empower internal advocates; accellerate and incubate those efforts across the organisation